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January2-Day Shipping Disaster: Two Weeks of Silence and No Tracking! A Serious Warning ⚠️
I feel compelled to share my terrible online shopping experience as a serious warning to others who might consider purchasing from this store online. I was depending on the fast shipping I paid for, but the entire process has been a total disaster, characterized by silence and inaction. My feeling right now is exactly this:
Look great looking price but I ordered my Tim hardaway jersey like 2 weeks ago too my money but no tracking just says getting order 2 weeks? And paid the 2 day shipping messed my plans to rock it to the game I was going to that’s crazy no customer service no nothing just leave a message
. This complete failure to communicate or provide a basic tracking number is why I had to force an interaction with customer service.
If you loved this article and you would certainly like to obtain more details regarding oePPeo Fashion kindly check out the web site. Customer: I am absolutely furious. I paid for 2-day shipping for order #J123, and it’s been two weeks. Where is my Tim Hardaway jersey? This isn't just delayed, the status still says "getting order."
CS Rep: I sincerely apologize for this unacceptable delay, especially since you paid extra for expedited delivery. I can certainly understand your frustration. Can you confirm the full order number for me?
Customer: It’s J123. The lack of tracking information completely messed up my plans to wear it to the game I was going to. This is crazy—two weeks, no communication, and I can't even get a real status update online.
CS Rep: That is a serious failure on our part, and I am very sorry that we ruined your plans. It appears there was an unexpected hold in our fulfillment center. I am immediately escalating this to ensure it ships out within the next hour, and I will personally email you the tracking number instantly.
Customer: So, it ships today, guaranteed? And what about the money I paid for 2-day shipping? That service clearly wasn't delivered.
CS Rep: Yes, guaranteed to ship today. Regarding the shipping fee, I am processing a full refund for that specific charge right now. You should see that credit applied within 3 to 5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
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