If you are considering shopping online with this store, please stop and read this cautionary tale first. My experience was absolutely terrible. I placed a significant order, the funds were withdrawn, and then… nothing. Should you have almost any issues about where by along with how you can work with GraceQueens Best Sellers, you are able to e-mail us on our internet site. No confirmation email, no tracking number, just a silent, frustrating void.

When I tried to review the purchase, I realized I couldn't even give feedback, because my transaction resulted in…

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. That’s my direct feeling and conclusion about this purchase: a total zero. I was compelled to leave this review and engage with customer service because losing money and receiving no product is unacceptable.

Customer: I need immediate help regarding order #498. My card was charged two days ago, but I never received a confirmation email, and when I check my account status online, it just shows an error or blank space. Where is my order?

CS Rep: I apologize wholeheartedly for that terrible experience, especially being charged without confirmation. That sounds incredibly frustrating. Let me pull up the transaction using the last four digits of your card.

Customer: It's 1234. I'm extremely disappointed. This entire online shopping process has been invisible, resulting in what feels like a scam. I just want confirmation that the item is either shipping today or the money is being refunded immediately.

CS Rep: Thank you. I see the pending charge, but it appears the order processing system timed out before a confirmation ID could be generated. That is a rare technical error on our backend. I am initiating a full refund right now, and I can manually process a replacement order for you with free expedited shipping, if you would like?

Customer: I appreciate the honesty about the technical error. Please process the refund first. I need that money back before I consider reordering.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.