I need to warn everyone before they click that 'Buy' button. My online shopping experience with this company was an absolute nightmare, emphasizing a cautionary tale for all potential customers. I believe this company is deeply dishonest and

ITS A SPAM DO NOT ORDER FROM HERE

. I ordered my dress a whole month ago, and instead of receiving my item, they blocked me, my mom, and my sister. They lied and told me they would send another dress and to pick another, then I waited another three days for them to ship it after them taking ANOTHER TEN DOLLARS from my account. DO NOT SHOP HERE. I felt compelled to leave this review and engage with customer service immediately after realizing they had charged my card a second time for a dress I still hadn't received.

If you liked this article therefore you would like to acquire more info relating to https://impossible-sundial-715.notion.site/My-Journey-From-Cheap-Blazer-to-Premium-Perfection-2ec1b4917a4a815bb9deccdb106cca9b nicely visit our own site. Customer: I need immediate assistance. Where is the dress I ordered a month ago, why was my account blocked, and why was I charged an extra ten dollars three days ago?

CS Rep: I sincerely apologize for this incredibly frustrating situation and the unacceptable behavior you experienced. I see the note regarding the second charge, and blocking your family’s communication was clearly an oversight we deeply regret.

Customer: An oversight? You took money for a second dress you haven't shipped, and the first one never arrived! I was lied to. I need assurance that you aren't going to block my communication again, and frankly, I just want a full refund for both charges, not another empty promise of shipping.

CS Rep: I completely understand why you demand a refund given the total failure in service and communication. I am processing a full refund for both the initial order and the additional $10 charge immediately. We are taking steps to ensure these blocking incidents do not occur again.

Customer: That needs to happen right now. Can you confirm the total amount refunded and provide a reference number? I don't trust this process.

CS Rep: Absolutely. The total refund amount is being processed now, and I am emailing the confirmation and reference number to your listed address within the hour. You should see the funds returned within 5 to 7 business days.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.