Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES Sexy Button Bandage Dress Women 2022 Green Straight Elegant Sleeveless Knee Length Vestidos Office Lady Summer Dress 34.13 USD Buy Now You Might Also Like: maxi sundresses for women summer dresses for summer summer dresses for women casual dresses nice dresses Customer Reviews ABSOLUTE NIGHTMARE: Charged, Lied To, Put on Hold, and Hung Up On! Three Weeks & Still No Refund 😡💸 I want to share my terrible online shopping experience as a serious warning to others. I ordered a dress for my mother back in December, and while they clearly had time to charge me, they never sent a confirmation. The subsequent process has been a complete nightmare. When we called the store, they said that "maybe the dress was still being made that they would call the owner." Days later, the story changed—they told me the dress got sent back and that they refunded me. But here we are, three weeks later, and my money has not been refunded. This is why I felt compelled to call customer service again, frustrated by the fact that I called today and told them how I haven’t been refunded, the woman didn’t even ask for my order number and put me on hold. After 5 minutes of being on hold they hang up. Not to mention the woman who answers the phone is not friendly and sounds like she hates her job. If it was possible to give zero stars I would. I WILL CONTINUE TO CALL THEM UNTIL I GET MY MONEY BACK. Customer: I need immediate assistance regarding a missing refund. I placed an order in December, was charged immediately, but three weeks ago I was told the item was returned and a refund was processed. That money is still not in my account. CS Rep: I sincerely apologize that you have not received your refund yet, and for the confusion regarding your order status. That is certainly unacceptable. Can you please confirm the email address associated with that December order so I can review the processing date of that refund? Customer: The last woman I spoke to didn't even ask for my order number before she put me on hold and then hung up after five minutes! I am extremely frustrated. My email is [Customer Email]. I was told the refund was issued three weeks ago. CS Rep: I am so sorry that happened, and I assure you that is not our standard procedure. I see the refund initiated three weeks ago. I will escalate this to our finance department right now to obtain the specific transaction ID number. I can email that ID to you within the hour so you can track the status directly with your bank. Customer: That needs to happen immediately. I am tired of calling and getting nowhere. CS Rep: I completely understand your urgency. I am marking this request as critical, and you will receive that specific transaction documentation via email within sixty minutes. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. Redemption Found! After Online Shopping Trauma, the company Restored My Faith with Luxury Quality & Seamless Service ✨ You all kept asking where I got that dress—honestly, the confidence boost I got yesterday was unbelievable! Finding a piece that is genuinely professional yet effortlessly sleek for summer is a challenge, but this one nails it with its elegant structure and chic button detailing. If you want to capture that polished, put-together vibe, this is your secret weapon. This stunning Elegant Button Bandage Dress is the exact item that earned all those compliments. Don't wait—summer is the perfect time to add this timeless green piece to your wardrobe! I have to start by venting about my last online shopping nightmare. I ordered a dress for my mother back in December, and three weeks later, I still hadn't received the refund they promised me after claiming the item was returned! The customer service was appalling—they put me on hold, hung up on me, and the reps sounded like they hated their jobs. If I could give zero stars, I would. That experience left me completely drained and mistrustful of online retailers 😭😤. After that trauma, I was truly hesitant to shop online again. But I desperately needed a reliable place to find elegant occasion wear, so I decided to give a try 🤔. I was looking for reliability and professionalism, something clearly lacking at the previous store. While browsing the the company site, I saw a review that instantly gave me hope: "Angelica was so helpful and great with finding me the perfect dress!!! Beautiful selection! ❤️" Seeing positive feedback about attentive service, even online, was encouraging. If you cherished this posting and you would like to get extra facts concerning https://www.gracequeens.com/blogs/news/the-red-suit-that-transformed-my-week-my-candid-review-of-the-izicfly-blazer-set kindly pay a visit to our own internet site. The site navigation was seamless, a huge contrast to my prior experience. I was specifically looking through their excellent selection of midi dresses for women and found the perfect dress for an upcoming event. The quality of the material exceeded my expectations for the price point—it felt incredibly luxurious! Dealing with the company has been a breath of fresh air; their commitment to customer satisfaction is evident, making the entire experience enjoyable and reliable ✨. I finally feel like my money went to a deserving retailer. 😃 © 2025 the company. All Rights Reserved.