I am writing this as a cautionary tale about my terrible online shopping experience with this boutique. What started as an urgent order for a dress quickly spiraled into weeks of frustration. I had paid for expedited shipping, was repeatedly lied to about tracking, and waited weeks for a simple refund that never materialized. My conclusion, echoing what I felt after dealing with their staff, is that this is the

WORST BOUTIQUE EVER - ALL LIARS. Believe every negative review.

The final straw, and the reason I felt compelled to demand action, was when I finally called to get answers and spoke to Nathalie who was very rude and even hung up the phone on me.

Customer: I was promised my refund for the canceled dress order 7 to 10 business days ago. It’s now January 6th, and the money is still not back in my account. Why is this so complicated?

CS Rep: I sincerely apologize for the significant delay you’ve experienced with the refund. I see the cancellation was processed, but the final bank release often takes longer than anticipated.

Customer: "Taking longer than anticipated" isn't good enough when I was repeatedly given false information about shipping and now about my money. Someone already hung up on me last time I called. I need an exact date or a confirmation email right now stating exactly when this money will be returned.

CS Rep: I completely understand your frustration and deeply regret the unacceptable service you received previously. I will personally follow up with our accounting department immediately. If you beloved this article and you would like to get additional details pertaining to tailored jacket women's kindly stop by our own webpage. I will email you within the next hour with the specific transaction ID and a commitment date from our management team.

Customer: You need to send that email, and you need to ensure the information is accurate this time.

CS Rep: I assure you I will handle this personally and send that documentation right away.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.