This review reflects a randomly selected negative snippet:

{"snippet":null}

I want to issue a serious warning about online ordering with this company. My experience was so disjointed, frustrating, and ultimately non-existent that I felt compelled to reach out to customer service and leave this cautionary review. After submitting my payment, the screen stalled and nothing processed. No confirmation, no email, just silence—as if the entire transaction disappeared into the ether. When I finally tried to summarize my experience online, all I could type was

null

. That’s exactly how the whole transaction felt—an empty void. I had to contact customer service immediately because I needed to know if I was charged for an order that literally doesn't exist.

Customer: I am absolutely furious. I placed an order three days ago, my card was charged $150, but I have no confirmation email, no tracking number, and frankly, I have no idea if I even bought anything.

CS Rep: I sincerely apologize for the confusion and the immense frustration this has caused. This sounds like a severe system error. Can you please provide the email address you used so I can look into this immediately?

Customer: I told you, I don't have an order number! That’s the core of the problem! I used [Customer’s Email]. I need to know if this order is actually going to ship or if I need to dispute the charge on my bank account right now.

CS Rep: Thank you for that information. In case you beloved this short article along with you would want to be given more details regarding ertt778.blogspot.com generously stop by our site. I see a pending transaction linked to that email, but it appears the order processing sequence stalled before confirmation. We will need to manually confirm that transaction. I am creating a new order for you now and assigning you priority shipping at no extra cost.

Customer: So, it's finally fixed? I will actually get the item I paid for? Because right now, my review stands at

null

.

CS Rep: Yes, I guarantee this will be fixed. I am emailing you the new tracking details immediately, and I have added a 20% discount code for your next purchase as a further apology for this terrible error.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.