I am writing this review as a warning to anyone considering purchasing from this company online. My experience has been consistently terrible, leading to nothing but frustration and wasted time. I felt compelled to finally reach out to customer service because, frankly, "Don't buy from these guys online. Every time I've tried to order I have to send them tons of emails asking where my order is. A week or two later they say 'sorry it's sold out' and I finally get a refund." It’s an exhausting cycle, and they clearly need to get their inventory tracking figured out before trying to run an online shop.

Customer: I am contacting you about Order #4590. This is the third time this has happened. I waited nearly two weeks after placing the order, and now I've just been emailed that the item is sold out again.

CS Rep: I am deeply sorry for this recurring issue, sir. I see in our system that we failed to fulfill that order due to a significant stock discrepancy error. When you loved this information in addition to you would want to acquire more information relating to click through the up coming article i implore you to check out our own site. That is unacceptable, and I apologize sincerely for the time we wasted.

Customer: Unacceptable is right. What about the refund? I need confirmation that it’s actually processing this time, because your entire online system seems completely unreliable.

CS Rep: I have personally verified that the refund for the full amount was initiated earlier today. It should reflect in your account within 5 to 7 business days. We acknowledge this reflects poorly on our online operations, and we are urgently addressing the errors in our real-time inventory tracking system.

Customer: I appreciate you confirming the refund, but until those inventory issues are resolved, I won't be ordering again. This process has been an absolute nightmare.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.