I want to share my experience as a caution to others navigating this company's website. The online shopping process was truly terrible. I spent nearly an hour trying to confirm inventory and specific details about the crown shape, with confusing drop-down menus constantly resetting my cart. I finally managed to place an order, but I immediately felt compelled to contact customer service because I wasn’t confident the size I selected had actually registered correctly. My final conclusion, despite the navigational nightmare, is that I am pleased with the product itself. I can honestly say,

"Great place to shop for hats. The quality is superb."

—but only because I managed to survive the checkout process and speak to a person.

Customer: I just placed order #4588, but I need you to confirm the size and brim selection. The website kept glitching, and I’m worried it reverted to the default medium instead of the 7 3/8 wide brim I specifically selected.

Here is more about https://andovalesl.blogspot.com/ look into our website. CS Rep: I understand your frustration. I apologize; we have been working on some recent updates to the sizing modules that have caused intermittent issues. Let me pull up order #4588 for you now.

Customer: Thank you. It was incredibly frustrating. I almost abandoned the cart completely. If the quality wasn't highly recommended, I probably would have. Can you please confirm the hat size and the specific color detail I added?

CS Rep: I see the order here. I can confirm you are set for size 7 3/8 with the wide brim. I also see the customized band detail included. Everything looks correct on our end now that the order has been submitted.

Customer: Okay, that is a huge relief. You need to tell your developers to overhaul that checkout page; it's driving people away.

CS Rep: I absolutely will pass that feedback along to the development team immediately. We appreciate you sticking with us, and we are truly sorry for the inconvenience.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.