I wanted to share my truly awful experience as a warning to others considering shopping here. While their products might look appealing, the follow-up and basic decency required to run a business were completely missing. If you beloved this article and you also would like to acquire more info concerning muchitc.blogspot.com please visit our own page. My conclusion after attempting to resolve a simple issue was that they deliver

Bad customer service

. I felt compelled to leave this review and reach out to their support team because the lack of response and the poor attitude of the staff I initially spoke to was simply unacceptable.

Customer: I am extremely frustrated. I’ve reached out multiple times regarding my order status, and frankly, my experience has confirmed that you have genuinely bad customer service.

CS Rep: I sincerely apologize that your experience has been so negative. I understand how frustrating it is when you don't receive the responsiveness or solution you expect. Can you tell me exactly which issue requires resolution so I can look into it immediately?

Customer: The issue is the lack of follow-through. I was promised a call back about the incorrect sizing last Monday, and I have heard nothing. I need a resolution to this exchange discrepancy

today

.

CS Rep: I completely understand your urgency, and I apologize that the communication failed. I see the notes here now. I will personally take ownership of your request, process the correct size shipment immediately, and email you a tracking number within the hour.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.