I felt compelled to write this follow-up review as a strict cautionary tale about shopping online with this company. My initial experience was so incredibly frustrating—broken links, stock discrepancies at checkout, and a payment process that crashed twice—that by the time the website finally asked for feedback, I was too irritated to type anything coherent. It truly felt like I was submitting a blank page, or as the system must have recorded it:

null

. That null response perfectly summarized my feelings. I reached out to customer service immediately because I needed to know if my order actually went through and why their system was so broken.

Customer: I need immediate confirmation that my order 1047X actually processed. Your website is a mess. I tried to pay twice and it failed, then the third time it seemed to go through, but I never received a confirmation email.

CS Rep: I sincerely apologize for the difficulty you experienced with our checkout system. That is unacceptable, and I completely understand your frustration. Let me check order 1047X for you right now. I see the order pending, but the payment failed to finalize due to a known intermittent error.

Customer: See? I wasted 30 minutes for nothing. Can you manually process the payment using the card already on file and guarantee the Four Points hat I selected is still available?

If you have any sort of concerns concerning where and ways to make use of oePPeo Fitted Caps, you could call us at our website. CS Rep: I absolutely can. I will process the payment securely right now, and yes, the Four Points hat is reserved for you. As compensation for the trouble, I’d like to apply a 15% discount to your current order immediately.

Customer: Thank you. Please confirm the discounted total and send the receipt to my email instantly once you're done.

CS Rep: Consider it done. You should see the confirmation in your inbox within one minute, reflecting the discount.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.