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JanuarySaks Attitude, Dollar Store Service: I Walked Out $100 Richer After Staff Snickered at My Size 😤
I felt compelled to share my absolutely terrible shopping experience as a cautionary tale. I had high hopes and was ready to spend, but the staff’s behavior was shocking. My conclusion about this store is definitive: "Saks 5th avenue attitudes with Fashion Nova quality merchandise." It was truly "The worst." I drove all the way from Jersey to try on their body jewelry tops, but was treated disrespectfully from the moment I arrived. I was told I "can't take pictures" while trying on jewelry, and then prevented from trying on a delicate item because it was "too fragile." When I asked about sizing, the associate looked at my body and snickered, claiming "it's one size." I really intended on dropping $100, but I was more than happy to keep my money and immediately engage with customer service to report this appalling experience.
Customer: I need to report an incident at your store today. I was ready to spend over a hundred dollars, but the staff’s condescending attitude and ridiculous policies made me walk out.
For those who have any questions regarding exactly where as well as how to make use of https://busy-euphonium-920.notion.site/Women-s-Tailored-Jackets-From-Disaster-to-Delight-with-Gracequeens-2d2c8b06db3a81528a96d194e1014499, it is possible to email us on the web-site. CS Rep: I am so sorry to hear you had such a frustrating visit. That level of service is unacceptable. Can you please tell me exactly what happened so I can address this internally?
Customer: Your associates were acting like security, watching my every move. When I questioned why I couldn't try on a pearl top, the male associate snickered at my body and said, "it's one size." You can't run a business treating potential customers that way.
CS Rep: I sincerely apologize for the lack of respect and the inappropriate comments you received. That completely violates our service standards. I will personally elevate this to the store manager immediately. To encourage you to reconsider us, I would like to offer you a full refund on your purchase, or, if you didn’t complete one, a 25% discount code for your next online order.
Customer: I didn't make a purchase because the environment was so hostile. I appreciate the gesture, but honestly, your staff needs a reality check. That store had a high-end attitude but low-quality service.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
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