Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES 24.5 USD Buy Now You Might Also Like: a line dresses for women maxi dresses for plus size long dresses for women maxi dresses for women evening and cocktail dresses Customer Reviews WARNING: Shipping Lies, Missed Deadlines, and Zero Refunds! 😡💸 I recently had the most terrible online shopping experience, and I feel compelled to share this cautionary tale. My birthday plans were messed up, and frankly, my "Money gone down the drain" because of this pathetic boutique. I was desperately looking for an outfit for a special event, but based on what happened, I have to say, "DO NOT ORDER FROM THIS BOUTIQUE! Customer service is horrible and if your looking to have item by an expected date don’t get your hopes up they will lie and tell you one thing and it will be another, claim they don’t refund so they just do customers wrong and take money." I felt compelled to engage with customer service after realizing my shipment was significantly delayed past the promised date, hoping for a resolution or at least a truthful update, but I was met with conflicting information and rigid policies. Customer: I need an update on order #4567. If you loved this write-up and you would like to get more facts pertaining to GraceQueens Dresses kindly stop by the site. It was promised to arrive three days ago for my birthday party this weekend, and the tracking hasn't moved.

CS Rep: I apologize sincerely for the unexpected delay with your shipment. I see that there was a processing bottleneck. I understand how frustrating this must be, especially for a special occasion.

Customer: Frustrating is an understatement. I was told by email yesterday that it would ship today, but it still hasn't. You claim you don't refund, so you just do customers wrong and take money? My birthday plans are completely messed up!

CS Rep: I assure you we are not trying to take your money. Our standard policy states that we cannot issue standard refunds once processing begins, but given the circumstances where we missed the promised delivery window, I can offer an expedited overnight shipping upgrade at our cost once the item is ready, plus a 20% credit for a future purchase.

Customer: A credit for a future purchase? Why would I ever shop here again? I just want the outfit I paid for, on time, or my money back entirely. The lying about the shipping dates is the worst part.

CS Rep: I understand your reluctance and your frustration with the communication. Let me personally track down your physical package location right now. I will contact the fulfillment center and email you within the hour with the exact moment the item leaves the warehouse. If it does not ship by the end of business today, we will make an exception for a full refund based on the failure to meet the guaranteed delivery promise. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. From Ruined Plans to Perfect Delivery: the company Restored My Faith in Online Shopping! ✨ A Must-Read! Honestly, the amount of confidence I felt that night was insane. I kept getting stopped and asked where I got my outfit! And that's the secret! If you're looking for that same head-turning, flawless effect for your next event, you absolutely have to check out this Glamorous Bandage Two-Piece Set

. Seriously, the sparkly detail and the bodycon fit make it the ultimate party statement. Stop wishing you had the perfect outfit and grab one now! I still feel sick thinking about my last online shopping attempt. My money truly felt like it had gone down the drain because of that pathetic boutique’s horrible customer service 😭. My birthday plans were completely ruined because I was repeatedly lied to about shipping dates, and when the item finally arrived weeks late, they refused a full refund claiming rigid policies. That failure left me completely cynical about ever trusting an online retailer again 😤. However, I desperately needed a new outfit, and I knew I couldn't risk another drama-filled purchase. I decided to cautiously try , hoping for reliability that contrasted sharply with my previous experience 🤔. I was immediately impressed. The support staff was so responsive and honest about shipping times. As another happy shopper observed, "Literally the best place to shop for a last minute outfit for any special event. The staff at the company was so helpful and sweet." ✨ My order shipped exactly when promised, and the quality was fantastic—a huge relief! I was particularly impressed with their selection of stunning party dresses

. The whole experience, from browsing to delivery, was seamless. It’s comforting to finally find a store where the product quality and customer service actually match their promises. No lies, no stress, just beautiful clothes and a great experience! 😃 © 2025 the company. All Rights Reserved.