I need to share my terrible online shopping experience immediately, not as a complaint, but as a severe warning to everyone reading this. I truly believe that

if I could give a negative star, I would give a million negative stars! Don't waste your time or money. If you have any thoughts relating to where and how to use https://www.gracequeens.com/, you can contact us at the internet site. They create garbage and should be ashamed of themselves!

The dress we received was an absolute catastrophe. They stole my hard-earned money and shattered my daughter’s expectations of a beautiful vision of a dress. The dress is horrible and my daughter is devastated by this. The quality was so poor it was barely worth $50. I felt compelled to leave this devastating review and contact customer service right away to demand accountability for this total failure and the emotional damage caused.

Customer: I am calling about order #4492. You need to look at what you sent me. The dress is trash—you created nothing even close to complimentary to the inspiration photo. You stole my money and ruined my daughter's major event.

CS Rep: I am so terribly sorry to hear how upset you and your daughter are, especially regarding such an important occasion. That sounds incredibly frustrating, and I apologize that the product quality did not meet your expectations or the standards we aim for. Can you please describe the specific discrepancies you found with the final garment?

Customer: Discrepancies? It’s completely unusable! It is clear their work is garbage. We showed you a picture of a girl my daughter knows, yet your staff kept trying to tell us the photo was photoshopped just to cover up your poor work. I never should’ve even paid the balance. We deserve a full refund for this nightmare.

CS Rep: I understand you are furious, and I want to fix this immediately. While we strive for perfect reproduction, failing this badly is unacceptable. I am authorizing a return for inspection. We will issue a full refund upon receipt of the item. I will send you the prepaid shipping label right now.

Customer: A return is the minimum. This entire process has been devastating. I need confirmation that this refund process is initiated immediately.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.