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Blog entry by Orval Kolb

Felt Totally Ripped Off! The Shocking Price Tag Forced Me to Cancel Order #8733 😡

Felt Totally Ripped Off! The Shocking Price Tag Forced Me to Cancel Order #8733 😡

I had such a terrible online shopping experience recently that I felt compelled to share this cautionary tale. I was excited about finding specific, rare headwear, and initially, I thought, "Great spot for multi color brims . Wide selection of rare hats .Will usually have your size." But the reality of the checkout screen hit hard. They are a bit pricey. This pricing made me question my decision immediately, confirming that I should probably follow the advice others have given: "follow me on IG and DM me and I'll be glad to give u details or some retail store suggestions." I left a negative star rating and felt compelled to call customer service right away to express my shock and try to cancel the order.

Customer: I need to talk about my recent order, #8733. I love the variety you offer, but I have to say, the pricing is genuinely excessive.

CS Rep: I apologize that the cost was so shocking, sir/ma'am. I understand that our specialized items often come at a premium. What can I do to help you with the order?

Customer: This level of markup is unsustainable. I feel like I'm paying twice what these hats are worth. I want to cancel the order immediately unless you can offer a significant price reduction.

If you loved this write-up and you would like to get a lot more info with regards to www.oeppeo.com kindly take a look at our own website. CS Rep: I hear your frustration. While we cannot drastically lower the price on rare stock, let me look for options. I see we can apply a store credit of 15% toward your next purchase, or I can process an immediate cancellation for you now.

Customer: A credit for a future purchase doesn't solve the immediate problem of feeling ripped off right now. Please just process the full cancellation.

CS Rep: Understood. I have initiated the full cancellation of Order #8733, and you should see the refund processed within 3-5 business days.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

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