I felt compelled to share my absolutely terrible shopping experience as a cautionary tale. I had high hopes and was ready to spend, but the staff’s behavior was shocking. My conclusion about this store is definitive: "Saks 5th avenue attitudes with Fashion Nova quality merchandise." It was truly "The worst." I drove all the way from Jersey to try on their body jewelry tops, but was treated disrespectfully from the moment I arrived. I was told I "can't take pictures" while trying on jewelry, and then prevented from trying on a delicate item because it was "too fragile." When I asked about sizing, the associate looked at my body and snickered, claiming "it's one size." I really intended on dropping $100, but I was more than happy to keep my money and immediately engage with customer service to report this appalling experience.

Customer: I need to report an incident at your store today. I was ready to spend over a hundred dollars, but the staff’s condescending attitude and ridiculous policies made me walk out.

CS Rep: I am so sorry to hear you had such a frustrating visit. That level of service is unacceptable. Can you please tell me exactly what happened so I can address this internally?

In the event you loved this short article and you would want to receive much more information regarding go right here assure visit the site. Customer: Your associates were acting like security, watching my every move. When I questioned why I couldn't try on a pearl top, the male associate snickered at my body and said, "it's one size." You can't run a business treating potential customers that way.

CS Rep: I sincerely apologize for the lack of respect and the inappropriate comments you received. That completely violates our service standards. I will personally elevate this to the store manager immediately. To encourage you to reconsider us, I would like to offer you a full refund on your purchase, or, if you didn’t complete one, a 25% discount code for your next online order.

Customer: I didn't make a purchase because the environment was so hostile. I appreciate the gesture, but honestly, your staff needs a reality check. That store had a high-end attitude but low-quality service.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.